The internationally recognized standard in quality management DIN EN ISO 9001:2015 is part of the series of standards 9000 ff.
Based on the explanations of the basics and terms in 9000, ISO 9001 defines the minimum requirements for quality management. It is also specified that a quality management system should be subject to a continuous improvement process.
The introduction of a quality management is the decision of a company or organisation to orientate itself on the customer. ISO 9001 provides a framework within which a company or organisation can be guided.
The standard is so general that it can be used by all companies (e.g. service providers) and all other organisations (e.g. non-profit organisations). This is made possible, among other things, by excluding points from Chapter 7 (product implementation) of the standard.
Certification according to ISO 9001 is possible. The certificate is limited in time. The first certificate is valid for 12 months. Afterwards there are two surveillance audits. These extend the certificate by one year at a time. A recertification audit is then required.
During the initial certification and the recertification audit, the entire quality management system is audited. During the audits for monitoring only parts of it.
The quality management standard ISO 9001:2015 is published in 3 languages (English, German, French).